- STORE POLICY
Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
By using this website, FloralEmporiumOnline, Inc., you agree to abide by all policies set forth within.
Shipping & Delivery
At this time, Floral Emporium Online, Inc. ships merchandise to locations within the contiguous United States. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier. Quoted lead times may vary due to unforeseen events.
Floral Emporium Online, Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. At this time, all orders within the State of Florida will be charged the states sales tax rate of 6%.
You may purchase merchandise from this web site by using any one of the payment options listed. Return policy applies to all phone orders, orders placed from our website as well as all in store purchases. Books are not returnable. Antiques are sold as is. Items must be returned within 7 days from date of purchase for full refund. This includes internet purchases. Return within 30 days from date of purchase will be given store credit which is valid for 12 months from date of issue. No returns after 30 days. No returns or exchanges on any special or custom orders.
Customer service is available: Monday through Saturday 10 a.m. to 5 p.m. EST at 561-659-9888. The message center operates outside of business hours.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Use Of Site
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Florida and The United States of America.
What we collect
We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Info@FloralEmporiumOnline.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 3900 S. Dixie Hwy., West Palm Beach, FL 33405.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.